Guest experience mindset
Personally familiar with resort and five-star hotel experiences in Bangladesh and overseas.
Professional profile
Warm service, steady coordination, polished presentation.
A focused profile for hospitality teams looking for a personable guest-facing professional with administrative discipline and strong communication instincts.
Ameli is a service-oriented professional with a Master’s degree and a long-term interest in Bangladesh’s hospitality and tourism sector. She is seeking an opportunity to build her career in guest relations and luxury hospitality.
Her work supporting an Australian organisation and an international CEO developed strong communication, active listening, patience, professionalism, confidentiality, and practical problem-solving skills.
As a professional makeup artist, she has worked closely with clients, developing a polished personal presentation and the ability to make people feel comfortable, respected, and valued.
Administrative reliability
Comfortable with schedules, follow-ups, reports, correspondence, and team coordination.
Client-facing poise
Warm presence, careful listening, and a calm, organised approach to service moments.
Experience
Practical experience across operations, client service, and coordination.
The resume combines administrative support, client-facing service, and project coordination - a useful foundation for guest relations work.
March 2024 - Present
Administrative Assistant (Intern)
oLab Pty. Ltd.- Provided administrative and executive support for smooth day-to-day business operations.
- Coordinated meetings, schedules, follow-ups, reports, and professional correspondence.
- Supported team communication, translation coordination, and accurate record keeping.
01/2020 - 03/2024
Makeup Artist
AmelifyNow- Delivered personalised makeup services in a welcoming and professional client experience.
- Built client relationships through clear communication, active listening, and attention to detail.
- Managed appointments efficiently while maintaining high standards of presentation and hygiene.
Capability
Quietly dependable skills for a high-touch service environment.
Ameli’s strengths sit where hospitality often needs them most: calm communication, detailed coordination, and a polished, guest-aware presence.
Core skills
- Administrative & office support
- Reporting & documentation
- Team coordination
- Communication & interpersonal skills
- Problem-solving & adaptability
- MS Word, Excel, PowerPoint, Google Workspace
Education
MBA in Management, Govt. Michael Madhusudan College, National University, Bangladesh.
BBA in Management, Dr. Abdur Razzak Municipal College, National University, Bangladesh.
Project coordination
Coordinated an ongoing Australian book translation project across scheduling, stakeholder communication, review, and progress tracking.
Languages & interests
English: Intermediate, IELTS Academic Overall Band Score 5.5.
Interests: traveling, gardening, and makeup artistry.
PDF resume
Designed for quick review and easy sharing.
The downloadable PDF includes Ameli’s profile photo, full summary, work experience, education, project work, core skills, language profile, and references.
Contact
Ready for guest relations and hospitality opportunities.
For interviews, references, or role discussions, contact Ameli directly by email or phone.